Responsible Gambling

At Lucky Barry we take responsible gambling seriously. We want players to enjoy their time with us while keeping control of their play and protecting personal wellbeing. Our approach is practical: we provide tools, guidance and easy access to support so you can manage activity and take a break whenever you need one.

Player protection principles

We support safer gambling through prevention, transparency and timely intervention. That means offering account controls, clear information about limits and how to pause or close an account. We aim to act quickly if a player shows signs of harm and to cooperate with players who ask for help.

Activity-control tools

Players can use a range of controls to manage their activity. These include deposit limits, loss limits, session time reminders, temporary account breaks and full self-exclusion. These measures are available on request via our support channels and are intended to give you practical ways to stay within your chosen budget and time frame.

Deposit limits

You can set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be increased or decreased but we may require verification and a waiting period for increases to help prevent impulsive changes.

Loss limits

Loss limits let you cap how much you can lose over a set period. This is an effective way to manage risk and keep play within affordable levels. Speak to support if you want to set or adjust a loss limit on your account.

Time limits and session reminders

Set session reminders or take scheduled breaks to avoid long stretches of play. Short time-outs are available if you need to pause activity immediately, while longer account breaks can be arranged if you want more distance from gambling.

Self-exclusion

If you need to stop gambling for an extended period you can request self-exclusion. Self-exclusion closes the account for the chosen period and prevents re-entry during that time. Our team will explain how to apply and what steps follow.

Signs of problematic behaviour

Look out for changes in behaviour such as chasing losses, borrowing money to gamble, neglecting work or family, spending more time gambling than intended, mood changes linked to wins or losses, or difficulty stopping even when you want to. If you recognise these signs in yourself or someone close to you, please act early.

Tips for maintaining control

Practical steps include setting a gambling budget you can afford to lose, using deposit and loss limits, scheduling regular breaks, avoiding gambling when tired or stressed, and keeping accurate records of time and spend. Be honest with friends or family and consider using our account controls if you feel play is getting out of hand.

Professional help and support organisations

If you need extra support, UK-based organisations such as GamCare and GambleAware offer confidential advice, counselling and practical tools. You can also contact local support services or your GP for further help. If you are concerned about immediate safety, contact local emergency services.